Our Reviews

Kyle and the service department are awesome. Truck in and out promptly. Well satisfied with Stokes Trainor

Excellent staff and very professional. I never have any problems with getting first class service for my vehicles at Stokes-Trainor.

It is always a pleasure dealing with the people at Stokes Trainor! Superb people and a great environment!!!

excellent work and great customer service!

Went in to have oil change and checked over as I was going out of tow.n He had a little trouble with the power steering when he took it i in.Then the car would not start when he went to drive it to the shop. He told me they were going to keep it and find the trouble They called and told me later what they had to do. Always pleasant when talking to me. Got my car the day they said I would get. it. They have always treated me with respect and have never had any trouble dealing with them. They are the best. Would not go anywhere else

Kyle was nice and professional

Customer service is the best in town. This last visit, Kyle was my service representative. Always friendly, courteously, and communicates well. Bring projected with a four hour repair time, my truck was ready after only two hours which attends that there are quality experienced mechanics there. A job well done 👍

Been servicing my buick lacrosse since 2017,great people to deal with.

Had the car I wanted sales & financing personal were great

Everybody was very friendly and helpful, especially Ms. Abby Carroll. She was very knowledgeable on explaining the features on the new model that we purchased. I would recommend Stokes Trainer to my family and friends!!

It was a very easy process from start to finish.

Everyone is friendly and knowledgeable.

Service was performed in a timely manner. Kyle was extremely helpful and courteous.

Great service. Always give great information when questions about used cars on lot. We are not currently looking for a different vehicle at this time.

Kat was went above and beyond to ensure our purchase experience was perfect.

The salesperson spent quite a bit of time showing me how to operate the vehicle. The general manager was very polite and I was impressed with how much he valued the reputation of his company.

Vehicle was received for service at appointment time. Waiting area was clean and comfortable. Once service was complete, service manager provided me information on my service and answered all my questions.

Everyone is always so kind and friendly. The service was excellent.

Was great, no problems, the tech and the service guys were great in explaining everything.

satisfied

It was an easy process and no pressure. My only complaint is the convenience pkg was automatically added without my prior knowledge - would have like to have had option to not purchase

Kind , quick and personal

This was our first visit to Stokes since buying our vehicle in March. It was a great experience. Professional and friendly staff throughout the whole complex. Delivered everything promised and then some. Someone ( Catt?) sat with us in our car and helped us figure out some bells and whistles

high quality service and appreciate the constant communications and updates!

Excellent maintenance completed on my Acadia. Scheduling it was a piece of cake. Well done by all involved.

I shop and service at Stokes for the convenience of being a Newberry resident and I am a firm believer to promote and buy locally to support our area and neighborhood, and the other main reason is the service quality I receive from Kyle the service writer, who is always a pleasure to work with and shows a sincere quality to always assist me.

Kyle L. service writer and Samuel the technician did a great job getting me in and the service performed in a timely manner.

The dealership always does a good job, but they have still yet to call me to fix my vehicle where they damaged it the last time I was there for service! It has been almost four months.

Kyle was great to work with. Handled my service job well

Went in to have air put in tier, and they found a hole in the tire. Air was put in tire that would last until I could bring the car back in the morning when new tire would there. Very polite, processional; Did not order the tire until they asked if they should. Work done in reasonable. Always good work there

Very Friendly kept me updated , Very well run check-in and shop

Great Service by Great Friends……Thanks so very much…….God bless! PD

Good

My experience with Stokes Trainor was excellent, as was my previous. Kat was wonderful to work with! She was extremely knowledgeable and patiently answered all of my questions. She was professional, kind, and a just a pleasure. The entire process was seemless. They treat you with respect, no gimmics or high pressure. They go above and beyond in helping you purchase the right vehicle for you!

For the past 5 years their service has been IMPECCABLE!